FMCG product availability & new products introduced during the pandemic time

Many markets, including FMCG, struggled during the lockdown period in India as COVID disrupted every service model. As companies reported a decline in sales, disruption in supply chain except for handwash during the pandemic period, two companies product stand apart in India. These are Parle-G and Maggi due to longer shelf life. As mentioned in my previous blog “Changes in consumer behaviour during the challenging pandemic time”, consumers experienced out-of-stock in […]

Changes in consumer behaviour during the challenging pandemic time

Changes in consumer behaviour during the challenging pandemic time

By Prof. Raja Sankaran As commonly discussed in a consumer behaviour class, learning is an ongoing & ever-changing process during which a consumer acquires knowledge and is applied in future. We all experienced a stringent lockdown in India for 68 days from 25-Mar-2020 to 31-May-2020 and subsequently ongoing lockdown for containment zones. So with the challenging time, it is quite uncertain to predict the consumer behaviour pattern for future once […]